International Debt Collection

An effective international debt collection service is only as good as the sum of the parts that you have at your disposal. At STA Graydon, we believe that three factors are the most critical to success:

• Having local collectors in your export markets
• Communicating in the same language as your debtor
• Understanding the local market culture and its payment habits

The STA Group is truly international with its own offices in Europe, USA and Mexico. When your international debtor fails to respond to payment negotiation from the UK, it’s crucial that you have access to collection experts on your debtor’s doorstep. At STA Graydon, you are assured of having local collectors in your export markets.

Cost is an important factor in collecting international debts and we always try to minimise your cost and protect your profit margins. Our international cash collection centre has the capacity to negotiate payment in all of the UK’s major trading partner languages. This maximises our collection success and minimises the cost of using local agents by communicating in the same language as your debtor.

Our international collectors are foreign nationals living and working for us in the UK. They overcome payment excuses and eliminate miscommunication by understanding the local market culture and its payment habits.